About Company
How Satwik & Partners Became a Trusted Name.
SATWIK & PARTNERS SDN BHD is a nationwide debt recovery and credit management company offering comprehensive outsourcing solutions tailored to client needs. With proven expertise in handling secured and unsecured consumer debts across varying risk levels, we deliver efficient, ethical, and results-driven recovery services.
Our team of experienced professionals combines strategic methods and advanced systems to help businesses reduce bad debts, improve cash flow, and focus on their core operations. Through continuous development and a client-focused approach, Satwik & Partners remains committed to achieving successful recoveries and building long-term partnerships.
Vision & Mission
The Values That Drive Us Forward.
Our Vision
To persistently attempt to be the market pioneer in credit recovery services in Malaysia, by providing the highest ethical & qualified services in enhancing the recovery of credit.
Our Mission
- To accomplish and sustain a top position in market share.
- To provide clients with the best recovery of debts with emphasis on good ethic and standard.
- To engage a valuable relationship with our clients.
- To administer the regulation of law on debt recovery reasonably in compliance with the appropriate law in Malaysia.
Company Directors
Meet the Visionaries Behind Satwik & Partners.
Mr. Ganesan Narayanasamy
Director
Ms. Gomathi Sarangabani
Director
Company Growth
Our Performance and Future Growth.
Satwik & Partners Sdn Bhd has consistently delivered strong results as a trusted debt collection partner for AEON Credit Service (M) Berhad. Over the past three years, the company has been recognized with multiple Top Performance Awards, achieving collections exceeding RM16 million across various products — including General Easy Payment Scheme, Credit Cards, and Personal Loans.
Looking ahead, Satwik & Partners aims to continue its organic growth by expanding its client base while maintaining the high performance and service standards that define the company’s reputation.
Compliance
Ensuring Trust Through Full Compliance.
- Personal Data Protection Act (PDPA) 2010
- Financial Services Act 2013 (FSA)
- Islamic Financial Services Act 2013 (IFSA)
- Fair Debt Collection Practices Act (FDCPA)
- Anti-Money Laundering And Anti-Terrorism Financing Proceeds Of Unlawful Activities 2001 (AMLATFAPUAA 2001)
- IT Security (Baseline Security Standards)
Our System
Volare Software System.
Volare Debt Collection Management System is your all in one proven solution to a debt collection system like no other. It is designed to fit every detailed workflow of the Accounts Receivable practises for all industries (e.g. banks, telcos and other corporate organisation). It can help you gain visibility into business-critical information, strengthen collection team discipline and realize efficiencies by automating and standardizing key collection processes.
Volare is also among the most comprehensive collection system of its class. With integrated features such as predictive diallers, automated SMS delivery, notice printing, PABX/key phone auto-dialler system and campaign call module, Volare is the one and only software application required in a Debt Collection Agency to function.
Remote access
Access via a web-based interface
Accounting Locking Mechanism
The answer to control and monitoring
System Access Policy
Set permission for different group access
Case / File Allocation / Distribution
4 methods of distributing bulk cases
Collector Productivity Monitoring
Monitor productivity on all collections
Comprehensive Reports
Stay informed by measuring performance
Payment Consolidation and Control
Easily manage payment procedures
Advanced Search
Narrow your search based on any criteria you need
Instalment Plan Scheduler
Periodical reminders when payment is due
Partner with Experts in Debt Recovery
Get in touch with Satwik & Partners today for a customized debt recovery solution that saves time, maximizes returns, and strengthens your financial performance.
Contact
- Telephone: +603-6242 5757
- Fax: +603-6242 6454
- Email: admin@satwikpartners.com.my
- Address: Suite 6A-03, 6th Floor, Sungai Mas Plaza, Jalan Ipoh, 51200 Kuala Lumpur
Copyright © 2025 Satwik & Partners Sdn. Bhd. All Rights Reserved.